Customer Service

Why will your customers want to keep coming back? In this workshop you will learn tips and techniques to develop loyal customers.

• The customer journey
• Small things that count – why it matters
• Developing loyal customers

If this is your first workshop with us, it is complimentary

What is ActionCLUB?

ActionCLUB us a programme that builds strong foundation for a business around ALL the key fundamentals of a business. It is a set programme of 12 x 3 hour sessions over 12 months that lead you through the key components of running a business.

During the programme you’ll learn how to:

• Achieve more by improving your priority setting and time management skills. Define your unique selling proposition and turn it into a powerful, competitive weapon
• Dramatically increase your lead generation and conversion skills
• Develop loyal, profitable customers who keep coming back
• Differentiate between cashflow and profit margin
• Create 90 day plans on what needs to be achieved in your business
• Hire, develop and retain the best people
• Create systems that allow the business to run without you

Who should enroll in ActionCLUB?

• Small business owners
• Independent operators
• Start-up business owners
• Franchises
• Trades people
• Self employed professionals